FAQ

All the answers at a glance! See frequently asked questions and tutorial videos.

Inkjet cartridges 1 question

• Check that the cartridge being used is the correct one for your printer model.

• Check that the cartridge is inserted in the correct orientation.

• Check that all protective elements which may impede insertion have been removed from the cartridge (protective caps or tabs).

 

There are two types of cartridge: “remanufactured” ink jet cartridges and compatible cartridges.
•   While compatible cartridges are different from genuine cartridges, they are specifically designed to fit into your printer.
• 
Remanufactured cartridges are genuine cartridges which have been recycled and therefore have exactly the same dimensions as genuine cartridges.

Videos/Tutorials on installing the cartridges

HP

  • H-363

Steps:

1) Open the printer cover

2) Remove the old cartridges

3) Unpack the new cartridges

4) Insert the new cartridges

5) Close the printer cover

Advice :

Please wait until the printer is ready before print anything

Print a demo page. If the result isn't good, please start to clean head printing.

Veuillez patienter ...